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Customer Reviews Drive Sales
October 7th, 2009 · No Comments · Customer Reviews
How do you research stuff before you decide what to buy? 71% of us read product reviews (written by other consumers) before we buy, according to Forrester Research. It’s not that we don’t trust manufacturers and retailers — but we’ve all learned (sometimes the hard way) that we can’t always rely on objective assessments from [...]
[Read more →]
Tags:customer comments·Customer Reviews·customer satisfaction surveys·forrester research·internet shoppers·powerreviews·product reviews